Uploading a CSV File
Campaigns
Campaign contacts are uploaded through a CSV file.
Your file should include a phone number column for each person you want Revox to call. You can also include contact and policy details that will be used to personalize the conversation.
Common CSV columns include: - first_name - last_name - phone_number - email - policy_type - policy_number - appointment_date - expiration_date - company_name
Column names should match the dynamic variables used in your campaign script.
For example, if your script says: "Hi {{first_name}}, I'm calling regarding your {{policy_type}} policy."
Your CSV must include a first_name column and a policy_type column for every contact who will receive that call.