Tools
Core Concepts
Tools are actions that a Revox agent can take during or after a call.
Tools allow the agent to do things like: - Submit a personal auto intake - Submit a homeowners intake - Submit a commercial lines intake - Submit a service request - Transfer to a human - Transfer to another AI agent - Send structured data to your dashboard - Trigger email notifications
Tools are what turn the conversation into action. Without tools, the agent can talk. With tools, the agent can create records, send data, and move work forward.