Choosing the Right Voice
Voices
Choose a voice based on the job the agent will do.
Main Reception Agent — Use a warm, professional voice. This agent represents your agency and handles a wide range of calls.
Quote Intake Agent — Use a clear, patient voice. This agent needs to ask detailed questions and confirm information.
Service Request Agent — Use a calm, helpful voice. This agent handles existing customers and should sound supportive.
Follow-Up Agent — Use a confident, energetic voice. This agent may be used for reminders or short follow-up calls.
Multilanguage Agent — Use a voice that sounds natural across supported languages.
