How Revox Works
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Revox works by connecting your phone workflow to AI voice agents.
A basic Revox workflow looks like this: - A caller calls your agency. - Revox answers using your selected voice agent. - The agent understands why the caller is calling. - The agent collects the right information based on the request. - Revox creates a call record, intake, or service request. - Your team receives the details inside the dashboard or by email. - If needed, the caller can be transferred to a human or another specialized AI agent.
Revox can handle different call types, including: - New quote requests - Personal auto intake - Homeowners intake - Commercial lines intake - Renters intake - Service requests - Certificate requests - Proof of insurance requests - Billing questions - Renewal questions - General callback requests
The platform is designed so your team does not have to build complex call flows from scratch. Revox agents already understand core insurance workflows and can be enabled through tools and settings.