Knowledge Base
Core Concepts
The knowledge base is where Revox learns information about your agency.
You can give Revox: - Website content - PDFs - FAQs - Agency procedures - Carrier information - Office hours - Service instructions - Team routing rules - Common answers
Example questions Revox can answer if the knowledge exists: - What are your office hours? - What documents do I need for a certificate? - Who handles commercial policies? - How do I request a policy change? - What types of insurance do you offer? - How do I submit information for a quote?