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A complete guide to using Revox to create AI voice agents, manage calls, collect insurance intake, handle service requests, and automate your agency's phone workflows.
Start Here
Learn the basics of Revox, how the platform works, and how to get your first AI voice agent ready for live calls.
Core Concepts
Understand the building blocks behind Revox: agents, calls, tools, intakes, service requests, transfers, and knowledge sources.
Creating Agents
Create and configure AI voice agents that answer calls, collect information, route callers, and represent your agency professionally.
Voices
Choose from professional voices designed for insurance conversations, including warm, confident, energetic, and multilingual options.
Intake Workflows
Learn how Revox collects quote intake for personal auto, homeowners, commercial lines, renters, and other insurance workflows.
Service Requests
Turn existing-customer calls into structured service requests your team can review, assign, and complete.
Tools & Automations
Use Revox tools to submit intake data, create service requests, send email notifications, transfer calls, and connect workflows.
Call Management
View every call, read summaries, review transcripts, monitor outcomes, and understand how your agents are performing.
Transfers & Routing
Configure Revox to transfer callers to humans or specialized AI agents based on what the caller needs.
Multilanguage Agents
Support callers in multiple languages so your agency can deliver a consistent experience to more clients.
Knowledge Base
Teach Revox about your agency by uploading documents, adding FAQs, and letting it learn from your website.
Best Practices
Learn how to launch, test, and improve your Revox agents while keeping conversations clear, compliant, and useful.
Still need help?
Revox is built to make insurance calls easier to manage. If something is not working the way you expect, contact support and include the call ID, agent name, and a short description of the issue.
Contact Support