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A complete guide to using Revox to create AI voice agents, manage calls, collect insurance intake, handle service requests, and automate your agency's phone workflows.

Start Here

Learn the basics of Revox, how the platform works, and how to get your first AI voice agent ready for live calls.

5 Articles

Core Concepts

Understand the building blocks behind Revox: agents, calls, tools, intakes, service requests, transfers, and knowledge sources.

8 Articles

Creating Agents

Create and configure AI voice agents that answer calls, collect information, route callers, and represent your agency professionally.

7 Articles

Voices

Choose from professional voices designed for insurance conversations, including warm, confident, energetic, and multilingual options.

5 Articles

Intake Workflows

Learn how Revox collects quote intake for personal auto, homeowners, commercial lines, renters, and other insurance workflows.

6 Articles

Service Requests

Turn existing-customer calls into structured service requests your team can review, assign, and complete.

6 Articles

Tools & Automations

Use Revox tools to submit intake data, create service requests, send email notifications, transfer calls, and connect workflows.

7 Articles

Call Management

View every call, read summaries, review transcripts, monitor outcomes, and understand how your agents are performing.

6 Articles

Transfers & Routing

Configure Revox to transfer callers to humans or specialized AI agents based on what the caller needs.

5 Articles

Multilanguage Agents

Support callers in multiple languages so your agency can deliver a consistent experience to more clients.

4 Articles

Knowledge Base

Teach Revox about your agency by uploading documents, adding FAQs, and letting it learn from your website.

6 Articles

Best Practices

Learn how to launch, test, and improve your Revox agents while keeping conversations clear, compliant, and useful.

8 Articles

Still need help?

Revox is built to make insurance calls easier to manage. If something is not working the way you expect, contact support and include the call ID, agent name, and a short description of the issue.

Contact Support